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The product arrived on time and brand new. The price was very good and it has operated very well as expected. I chose this specific model to match the docking in a few other cars so I was limited in what I wanted but I am very happy with it and it's performance.
After having my Sirius Starmate 2 for 2 years, I made the purchase of the Starmate 4 after I had the Starmate 2 stolen out of my car. But since I usually use the remote, it's not that big of an issue as I'm not physically handling the receiver and can knock it around.I have noticed that it takes longer for the receiver to establish a signal, although I don't know if the fact that I have it plugged into my aux port to create a better connection as opposed to the wireless option, which lets you get your signal over a radio frequency, as I had with the Starmate 2. The biggest improvement of the S4 was the docking station, which makes taking the receiver with you a snap, which was a drastic improvement over the Starmate 2, where you had to unplug/plug in the power and antenna cords, as well as fumble with locking/unlocking the receiver into place on its mounting bracket. I also liked the inclusion of the vent holders, although they could have made them a little sturdier. As with the Starmate 2, the jump button on the remote/receiver seems to serve little to no effect, and would seem to have made more sense to turn that into a recall/last channel option.At any rate, I'm happy with the product overall. I'll never go back to listening to terrestrial radio again, that's for sure.
Nice radio for a decent price. It works well and I am very satisfied with it.
Customer service/retention/tech support would not do anything for us. Then they would say things like "I don't see any orders on your account so I can't help you." What does that even mean.
The installers tried a new radio that Sirius sent and a new antenna that they sent. Neither helped.
We had major problems with our after-market radio. It was as if they didn't care about our business in any shape or form.
My wife then called customer service and that was a huge mistake. She spent 2 hours being bounced around and hung up on.
They wanted to send another of the same model but we had already been through all that.In the end it was easier to cancel the service and eat all the money we'd put into it so far than to deal with them. The radio service is great if it works, but if it doesn't, may the gods help you because Sirius won't.
Hooked up the FM direct connect and now no static and works great. As far as the rest of the radio i think it was well worth the money.
The FM transmitter is nonexistent so they should not advertise it at all. I had the starmate3 just 3 months ago and the FM transmitter worked fine (it was built and bought after they reduced the signal strength).
This is a nice radio that works great. Wanted to get the FM direct connect anyway so it was no big deal.
It was stolen and could not find another one so i replaced it with this one. Mounted 12 inches away from the FM antenna in my truck it was nothing but static where the starmate3 transmitted just fine.
I use it in a boom box also and it works flawlessly as well. I would buy this again for this price.
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